Anonymous

Bad Bathroom

The owner agreed to update 2 bathroom and expand 1 of the bathrooms. First the negative reviews online are extemly accurate. The owner Kurt starts with excuses and continuall delays. He started months late and his first day was a no call no show. His people when they come arrive late, dissapear and leave early. They didnt even know that tiling in bathroom needs waterproffing. The damaged my property, smoked in the house and dont know contracting work. They were messy and did substandard work. It has been 8 months and need a new contractor. I askefor my money back and gotten dead silence. Stay away from at all cost!!!!
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Loss:
$7400
Reason of review:
Poor customer service

Preferred solution: Full refund

cowboygjn
map-marker Ann Arbor, Michigan

Retaining Wall

Contract terms seemed great, they seemed willing to please, but all that was just a show to get our money. Couldn't get the wall straight - so crooked, finally, after 3 attempts, got it right and IMMEDIATELY wanted a "progress payment". After they got their "progres payment" all progress ceased. Wouldn't return calls, promised to come out, etc. After starting the job in October of 2011, they thought they had finished in April 2012, but did not meet the requirements in the contract. Again, asked for final payment. Ends of wall are not correct, no fill dirt - as promised. Please do NOT use this contractor. A job they promised to be complete in 6 weeks, is still not complete. No final payment from us!
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Loss:
$13
1 comment
Guest

Mr.Joseph Nitz- you got more than what you paid for and now you want to slander our company. We have photos and would be glad to show them to anyone who wants to see them.

You typify the customer that forces contractors to take down payments because YOU are not trustworthy.

You phoned us and said you would slander us and would not pay. Yet you asked for more all the time and could not be satisfied.

utrymeawhile
map-marker Athol, Massachusetts

The good with the bad

There are a some complaints listed on here by a couple people but we wanted to say that we were pleased. The work Biltwell did for us was excellent. Kurt came to us and gave us a firm price not an estimate, like some some other contractors, in March 2010. The price was fair. The trim and painting project started in early April 2010 and was completed on April 28th 2010. We are very pleased with the work that was done for us. The workers were very polite and considerate. I would recommend them to anyone who needs work done.
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3 comments
Guest

Utrymeawhile (the person who wrote this comment) is Kurt Fresa. Go to MySpace.com and type in Kurt Fresa.

This is his nickname for the website. He's a horribly dimwitted man to think this alias would fool anyone who knows how to use Google.

Guest

And by the way every bit of work they did,

they had to go back and do it over at least TWO times and thier was quite a bit of doing it over THREE times !

Guest

You are either related to Kurt Fresa or he paid you to write your review. After i contracted him to do a job that the contract stated would take Approx.

6 to 8 weeks i still had them trying to complete the job ONE (1) year later. The man had the balls to still try and do the work even though the original 90 day permit was expired, and he never attempted to obtain a new one.

He actually never even attempted to renew the permit. I brang the expired permit to his attention and he smiled and said "oh well it is not important" This alone gives you and idea how honest he is.

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Anonymous
map-marker Rochester, New York

Refunded deposit with a NSF (bounced) check

We cancelled our contract with Biltwell within the legal three day time period. Mr Fresa gave us a Biltwell check for a refund of the $4,200 we deposited with him. His check was returned from the bank as insufficient funds! After a two week time period, no sleep wondering if we would ever get our money, and our promise to him we would seek legal action agains him for taking our money, we finally got back our money, in cash as we demanded, in two separate payments. We should not have gone through that at all. He should have return our check. He has a terrible business sense. It is our feeling he is using deposit money to finance other projects! Do not use this company. Period. Better business rating for this company is rated F! Do your homework people.
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2 comments
Guest

If you have had any issues with Biltwell contact the Harrison County Sheriff's Department 304*623*6655 and speak with Lt. Pat McCarty.

He is currently investigating this company. I received a letter from the Attorney General's Office this week advising of such.

Guest

Let's clarify it. The returned funds were returned within the 10 business day requirement in the notice of cancellation by federal law and the delay was due to their monies being placed on hold until they were collected.

The notice was listed return to maker not NSF. These people are squirlie and this site leaves alot to be desired as anyone can post anything and slander a company.

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Anonymous
map-marker Athol, Massachusetts

*** Poor Contractor - Buyer Beware!

I have contracted Biltwell Enterprises, LLC. from Bridgeport, WV to do a driveway and sidewalk replacement. This project started April 18, 2010 and still to this day (July 18, 2010) it has not been completed. I have sent emails including pictures regarding/depecting issues and incompletions and/or poor workmanship. All I have received is excuses and false promises. I have even sent a Demand for Completion Letter via Certified US Postal Service which was Returned to Sender because the contractor refused/failed to retreive it. I suggest all who may be considering a Biltwell Enterprises, LLC project to read the fine print and make sure ALL is in writing - especially dimentions. I have started filing paperwork with the WV Attorney General's Office and the Better Business Bureau. Hopefully they can get this resolved. I know I have gotten nowhere
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29 comments
Guest

:cry Biltwell did work on my parents front porch... slightly enlarging it.

The job was horrendous!!! The porch was concrete... uneven, water drained towards the house and puddled in the center as well. This was done two years ago..

beginning in spring and not completed until November. What a nightmare!!!! Now, less than two years later, we are having the porch repaired... two cracks completely through the porch.

Unbelievable. BEWARE!!!

Guest

I am deeply sorry for being a person of no morals. There is no excuse for what I did

Guest

Kurt Fresa has been arrested

Guest

Written by Awesome Work on August 17, 2011

The work performed by Jon was awesome. He was very professional and a great person to have in our home. God sent us an angel in Jon.

- J. Foster

Harry and crew came out and did concrete work for my job through Biltwell. He did sidewalk, steps, driveway and patch work. I am very satisfied with his work.

- M. Halpenny

Work done in a timely fashion and according to contract. Brad and his crew worked neatly and behaved very professionally. A pleasure to do business with them.

- L. Coppock

A beautiful job and the workers were friendly and thorough.

- M. Daniel

T.J. did a great job for me and I can depend on him.

- G. Pulice

Work was done to our satisfaction and everything was cleaned up afterwards.

- L. Rewis

Overall good job!

- L. Sayers Jr.

This is just a note stating that I am highly pleased with the finished product Harry and his crew performed at my home. They took their time and demonstrated pride in their workmanship to which my driveway is evidence of this. I would recommend his services be provided to others!

- D. Ayers

The workers were friendly and did a nice job.

- J. Gonzalez

We purchased 12x12 porcelain tile flooring from Lowes that was attached to a sub floor panel to cover the worn linoleum in the kitchen and bath of our log home in Doddridge County.

When we were ready to have it installed, Kurt and his crew came to the house and looked at the materials and the area to be covered. Kurt's estimate was fair and the work started and finished on time.

A year and much foot traffic later, the floor looks amazing and we have nothing but compliments regarding the quality of the work performed.

There is no doubt Kurt's work has added both beauty and value to our home.

- J. Mohr and Family

Good job!!! Excellent work.

- M. Smith

We are very pleased with the work that was done for us. The workers are very polite and considerate. I would recommend them to anyone who needs work done.

- T. Walton

Guest

Written by Awesome Work on August 17, 2011

The work performed by Jon was awesome. He was very professional and a great person to have in our home. God sent us an angel in Jon.

- J. Foster

Harry and crew came out and did concrete work for my job through Biltwell. He did sidewalk, steps, driveway and patch work. I am very satisfied with his work.

- M. Halpenny

Work done in a timely fashion and according to contract. Brad and his crew worked neatly and behaved very professionally. A pleasure to do business with them.

- L. Coppock

A beautiful job and the workers were friendly and thorough.

- M. Daniel

T.J. did a great job for me and I can depend on him.

- G. Pulice

Work was done to our satisfaction and everything was cleaned up afterwards.

- L. Rewis

Overall good job!

- L. Sayers Jr.

This is just a note stating that I am highly pleased with the finished product Harry and his crew performed at my home. They took their time and demonstrated pride in their workmanship to which my driveway is evidence of this. I would recommend his services be provided to others!

- D. Ayers

The workers were friendly and did a nice job.

- J. Gonzalez

We purchased 12x12 porcelain tile flooring from Lowes that was attached to a sub floor panel to cover the worn linoleum in the kitchen and bath of our log home in Doddridge County.

When we were ready to have it installed, Kurt and his crew came to the house and looked at the materials and the area to be covered. Kurt's estimate was fair and the work started and finished on time.

A year and much foot traffic later, the floor looks amazing and we have nothing but compliments regarding the quality of the work performed.

There is no doubt Kurt's work has added both beauty and value to our home.

- J. Mohr and Family

Good job!!! Excellent work.

- M. Smith

We are very pleased with the work that was done for us. The workers are very polite and considerate. I would recommend them to anyone who needs work done.

- T. Walton

Guest

The work performed by Jon was awesome. He was very professional and a great person to have in our home. God sent us an angel in Jon.

- J. Foster

Harry and crew came out and did concrete work for my job through Biltwell. He did sidewalk, steps, driveway and patch work. I am very satisfied with his work.

- M. Halpenny

Work done in a timely fashion and according to contract. Brad and his crew worked neatly and behaved very professionally. A pleasure to do business with them.

- L. Coppock

A beautiful job and the workers were friendly and thorough.

- M. Daniel

T.J. did a great job for me and I can depend on him.

- G. Pulice

Work was done to our satisfaction and everything was cleaned up afterwards.

- L. Rewis

Overall good job!

- L. Sayers Jr.

This is just a note stating that I am highly pleased with the finished product Harry and his crew performed at my home. They took their time and demonstrated pride in their workmanship to which my driveway is evidence of this. I would recommend his services be provided to others!

- D. Ayers

The workers were friendly and did a nice job.

- J. Gonzalez

We purchased 12x12 porcelain tile flooring from Lowes that was attached to a sub floor panel to cover the worn linoleum in the kitchen and bath of our log home in Doddridge County.

When we were ready to have it installed, Kurt and his crew came to the house and looked at the materials and the area to be covered. Kurt's estimate was fair and the work started and finished on time.

A year and much foot traffic later, the floor looks amazing and we have nothing but compliments regarding the quality of the work performed.

There is no doubt Kurt's work has added both beauty and value to our home.

- J. Mohr and Family

Good job!!! Excellent work.

- M. Smith

We are very pleased with the work that was done for us. The workers are very polite and considerate. I would recommend them to anyone who needs work done.

- T. Walton

Guest

The work performed by Jon was awesome. He was very professional and a great person to have in our home. God sent us an angel in Jon.

- J. Foster

Harry and crew came out and did concrete work for my job through Biltwell. He did sidewalk, steps, driveway and patch work. I am very satisfied with his work.

- M. Halpenny

Work done in a timely fashion and according to contract. Brad and his crew worked neatly and behaved very professionally. A pleasure to do business with them.

- L. Coppock

A beautiful job and the workers were friendly and thorough.

- M. Daniel

T.J. did a great job for me and I can depend on him.

- G. Pulice

Work was done to our satisfaction and everything was cleaned up afterwards.

- L. Rewis

Overall good job!

- L. Sayers Jr.

This is just a note stating that I am highly pleased with the finished product Harry and his crew performed at my home. They took their time and demonstrated pride in their workmanship to which my driveway is evidence of this. I would recommend his services be provided to others!

- D. Ayers

The workers were friendly and did a nice job.

- J. Gonzalez

We purchased 12x12 porcelain tile flooring from Lowes that was attached to a sub floor panel to cover the worn linoleum in the kitchen and bath of our log home in Doddridge County.

When we were ready to have it installed, Kurt and his crew came to the house and looked at the materials and the area to be covered. Kurt's estimate was fair and the work started and finished on time.

A year and much foot traffic later, the floor looks amazing and we have nothing but compliments regarding the quality of the work performed.

There is no doubt Kurt's work has added both beauty and value to our home.

- J. Mohr and Family

Good job!!! Excellent work.

- M. Smith

We are very pleased with the work that was done for us. The workers are very polite and considerate. I would recommend them to anyone who needs work done.

- T. Walton

Guest

I didn't actually enter the comment about Harry and his crew... however, Harry was the subcontractor and I was/am pleased with their workmanship.

Kurt on the otherhand...

well... I'll let my origional post speak my opinion.

Guest

Check out the Clarksburg paper today (7/14/11) to find out about Mr. Kurt Frase and Biltwell Enterprises.

Guest

It took ONE YEAR, numerous phone calls (most unreturned), letter to WV Attorney General's Office, contact with Sheriff's Office in Harrison County, WV, broken promises, a contract not worth the paper it was written on, but finally did get a 15' paver patio floor completed. Heaven help anyone who wants a more complicated job done.

Biltwell Enterprises is one shot short of a sham. Truly deserve their "F" business rating.

If you want aggreviation, frustration and down right disappointment, this is the company. BEWARE.

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Dwayne S Hfd
map-marker Athol, Massachusetts

Biltwell Enterprises - Nothing Surprises Me Anymore

Over four months now and I still do not have a completed project as written before. Since my last comment, I have filed paperwork with the WV Attorney General Consumer Affairs Department, WV Better Business Bureau, and the WV Contractor's Licensing Board for possible resolution. As of this date, Biltwell has not responded to any of these agencies. Additionally I have found through further investigation, Kurt the owner of Biltwell, ordered a 3500 PSI mix instead of the contracted 4000 PSI mix of concrete for my sidewalk and driveway project. Clearly, this in itself is a breech of contract which further shows the business practice this company has. At this rate, I think I am going to have to take this case to litigation for a resolution. Good luck to any who decide to use their services. Maybe some have had a positive outcome, but God knows I haven't!
View full review
Loss:
$8000
2 comments
Guest

If you have had any issues with Biltwell contact the Harrison County Sheriff's Department 304*623*6655 and speak with Lt. Pat McCarty.

He is currently investigating this company. I received a letter from the Attorney General's Office this week advising of such.

Guest

I made a contract with this company and paid them alot of money but have not seen or heard from the owner in 3 months. What a ripp-off.

PLEASE BUYER BEWARE !

I WOULD NOT HIRE THEM EVER ! PERIOD.

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